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Reviews

Customer Service You Can Trust

At BEST Air Plumbing Repair, we understand the responsibility we have to our clients to deliver professional, friendly, and accurate services no matter the job. Our team is committed to ensuring that you have a positive experience each and every time you call. Read on to see what our customers thought about working with us! If you have any further questions regarding our services, please feel free to give us a call at (702) 830-4180 or fill out our online contact form.

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  • I was truly pleased!!! Definitely would recommend your services.
    When the 2 Plumbers arrived, friendly & stated how they would determine & solve my problem, what equipment they would be using. Stated the price & applied my Senior Discount. The first time Ever, I was given a price before the problem was started or finished!!!! I asked a question about the camera being used or not & explained if & price Quoted! They finished the job, total was quoted as given!! I asked questions about flushable wipes &toilet tissue & given an answer. I was Truly Pleased!!! Definitely would recommend your services. Thanks

    - Pamela S.

  • Finally, a company I Trust!!!
    I called the office at 8:30am and without an appointment Michael was here in less than two hours. He was able to diagnose the problem and quickly set us on a road to repairs. As teachers, my wife and I value good, quality work. We got that and so much more with Michael. I not only highly recommend โ€œBestโ€, but believe and trust them so much that we signed up to work them on a permanent basis.

    - Happy Customer

  • Best Company for HVAC & Plumbing
    We had our annual plumbing inspection, Technician Nick Cupp was assigned to us that day. Our appointment was between 2 - 4. Nick called about 1:30 and arrived before 2pm. Nick explained everything he was going to do and when he was completed explained everything he found....good or bad. We had a few repairs, very reasonably priced. He had to run out for a part but returned and completed everything before 4pm. I'm was surprised that everything was completed in the time frame we had scheduled. This never happens but I'm getting used to "Best" sticking to their word and showing such Professionalism....Thank Nick....see you next year

    - Connor House

  • Outstanding! Highly recommended!
    Outstanding! Will recommend to others! Great customer service skills and great service performance!

    - Verne B.

  • AWESOME JOB
    Clayton and Steven did an awesome job on replacing my 2 toilets. They were quick and professional.

    - Claressa H.

  • FABULOUS JOB ON MY HVAC SYSYTEM
    Clayton and Steven installed my HVAC system in a timely and professional manner. They did an awesome job considering the job was considered to be a unique situation. They did very minimal adjustments given the drainage system was on the other side of the home. They made it look very nice and neat. Good job guys ! ๐Ÿค™๐Ÿผ

    - Claressa H

  • Very professional !
    Matt A. was a professional and very informative technician. He did a very good job on servicing my AC units. He was very knowledgeable and explained the whole process of these systems. He took the time to make sure I was comfortable with the work that was done. Because of him ... the company received a future loyal customer! Thanks Matt for everything ๐Ÿค™๐Ÿผ

    - Claressa H.

  • He did not disappoint.
    It's getting pretty hot in Vegas. Called Best Air for a basic AC tune up. I was hoping for Michael, but I got David. Which makes sense, Michael is a expert plumber, David is a Expert AC Tech. My expectations were pretty high for David, since Michael set the bar pretty high previously. He did not disappoint. He took care of everything. Offered knowledge of my AC system as he worked. You need an great AC guy? Ask for David. You won't be disappointed.

    - Lawrence C.

  • did an outstanding job
    Nick Cupp was on time and did an outstanding job in less than an hour. He also called to let me know he was on the way. 5 stars all the way around.

    - Shawn U.

  • I would give him a A +
    Nick, was very professional, on time , great personality, explained what he was doing when I had questions. I would give him a A +. My experience was great stress free! I will be recommend everyone that needs your service.

    - Margaret

  • Very Satisfied
    Exceptional company! From service to replacing your HVAC equipment, these guys are true professionals!

    - Jim F.

  • Highly Recommend!
    Matthew was knowledgeable, courteous and very professional. I highly recommend Best Air.

    - Denise M.

  • Happy Customer!
    Michael came out, was very friendly and extremely knowledgeable. We will be calling BEST air because of him in the future.

    - John G.

  • Coming after hours was not a problem.
    Matt was amazing! Best Air came out within an hour of me calling after 5 pm. Matt was very pleasant and made a point to say we were his concern and coming after hours was not a problem. We feel he was through in accessing our AC issue and quoted us a reasonable and honest price. Looking forward to having our AC working again once the parts come in...

    - Christina G.

  • They will now be my go-to company for A/C and Plumbing Repair!
    My first experience with this company I had a stellar experience with A/C repair now I had the best experience with Michael B. He was informative, showed me what I needed to know. Told me what were things of concern to be addressed immediately and things to look out for down the road. Most importantly he fixed my issue and I’m very pleased. Their maintenance membership is worth it in my opinion especially since they will now be my go-to company for A/C and Plumbing Repair! Highly recommend, you won’t be disappointed. Thanks, Michael!

    - Nanelle P.

  • He completed the work timely and did a great job!
    David came to my house to check out my heating system. The house is old and needed some updating. He gave me several different options and I selected one. He completed the work timely and did a great job! Highly recommend David and Best Air Conditioning and Plumbing Repair.

    - Lori C.

  • Cleaned the area better than it was before he started!
    Michael was prompt, showed me what needed to be done, verified the charge before starting and cleaned the area better than it was before he started!! Highly recommend and ask for Michael!!

    - Robin W.

  • On time and very helpful!
    I've used BEST in the past many times for personal use but today I was in need of help at our new office building. I called and made an appointment and they sent out Robert M. to me! He was on time and very helpful! He was up on the roof to check our units in no time and even took pictures and videos so we knew exactly what was wrong and what we were paying for! Thank you, Robert! We definitely appreciate it and will recommend BEST to anyone we can!

    - Stacey C.

  • Love these guys.
    Thank you, Michael, for saving my day! No more water leaks and thanks for checking to see if anything else was leaking!!!ย 
    Love these guys.

    - Josephine B.

  • I am now a FOREVER customer of Best Air Conditioning Plumbing Repair.
    This company is very professional. Michael was very pleasant, arrived on time, got straight to the point, diagnosed the problem, went and got the parts and the repair was done. I am definitely satisfied. I am now a FOREVER customer of Best Air Conditioning Plumbing Repair.

    - La'Trease H.

  • Very satisfied with the service.
    Prompt service, professional, knowledgeable, and gave us additional recommendations on plumbing maintenance. Overall very satisfied with the service.

    - Milette Y.

  • Extremely fair on prices.
    James Beel was amazing! I had other plumbers come out and look at my tankless water heater that was having electrical issues. Within minutes James was able to diagnose the problem and get my heater up and running. He was extremely fair on prices. He was very considerate of our home and belongings. Any future plumbing issues I will definitely be requesting him back out.

    - Alex P.

  • Gave us a detailed report and explained it all very clearly
    Robert was very thorough checking our heating system and gave us a detailed report and explained it all very clearly. Excellent service!

    - Ron

  • I don't want anyone else to do my AC work!
    Robert has been my AC guy for the past seven-plus years. He does a fabulous job, always explaining everything that he is doing. He never tries to sell me something I don't need and I feel that I can trust him. I don't want anyone else to do my AC work!

    - Deborah

  • Everyone I spoke with at the company was friendly and helpful.
    Michael was amazing. Knowledgeable and very helpful in explaining what the problem was and how he was fixing the issue. Everyone I spoke with at the company was friendly and helpful. Would absolutely refer them to everyone.

    - Alan

  • Methodically checked each possible source that could be the cause.
    Had water coming up from the floor with no other indications on where It was coming from. Michael came and methodically checked each possible source that could be the cause. Finally determined the cause to be a part of the irrigation system outside of the house. Michael was professional and just a solid guy.

    - Cliff

  • They were right on time, had everything necessary for the task at hand and super friendly.
    Called this morning at 9 am for a kitchen sink clog and by 1 pm had the job completed and done by Mike and Dan. They were right on time, had everything necessary for the task at hand and super friendly. I will definitely call BEST when I need any other work done. Thanks, guys! Bravo!

    - Julie

  • Michael was a gentleman and professional.
    I have used other companies for plumbing and ac and was completely unhappy with the service, poor attitude, and quality of work. Michael was a gentleman and professional. I had a long list of work to be done, and Michael did it very well and in a timely manner.
  • Very knowledgeable and the work was perfect.
    Working with Best was a great experience. Michael, the technician was very knowledgeable and his work was perfect. I will be calling these guys for all my future plumbing issues.

    - Bob

  • He always provides full info on work done and/or what he sees will need to be watched closely in the future.
    If I had a son would want him to be just like Robert! He always provides full info on work done and/or what he sees will need to be watched closely in the future. Thank you. 5*****

    - Marilou

  • Thank you, Best AC - you really are...BEST!

    These guys were AWESOME! From the first, frantic “my water heater is leaking all over the garage” call, where the customer service person was so nice and professional, to Michael calling to give us an ETA, to Michael coming over (so quickly) to help us figure out what we needed, to Michael explaining to our landlord why we needed what we needed, to Michael and Dan replacing our dead unit with a brand spanking new one, up to code, leaving the workspace spotless, and just being SO NICE - WE COULD NOT BE HAPPIER OR MORE IMPRESSED!!!

    Thank you, Best AC - you really are...BEST!

    - Reba R.

  • Life Savers in Summertime -- literally
    I had A/C problems for three days so on Monday morning was delighted to see Best A/C Service expert Matt. A/C problems in Southern Nevada in summer can create much anxiety. Matt listened as I explained the problem, then immediately started looking to find and solve the problem. Matt changed out a transformer and thermostat and carefully explained why each part was the likely source of the A/C problem. Next he checked the outside equipment and explained everything he noticed. I can't give 5 stars yet, I need to see over the next few days if all problems have been solved. Matt did a very good job. Thanks!!

    - Bob K